CONTRAT & CLIENT SPACE
Where can I find my client space My Pro Zone?
My Pro Zone is available via the home page of our website or via the direct link Myr Pro Zone.
You can log in to your client space My Pro Zone using the client number and contract number shown on your invoices.
What is My Pro Zone?
My Pro Zone is your free reference tool if you're a business client of Bruxelles-Propreté. You'll find all the information you need to manage your professional waste in one place!
In particular, you can :
- Consult your bag orders
- Download your collection calendar
- Modify your contract(s)
- Access all your documents
- Find practical information
My Pro Zone is available via the home page of our website or via the direct link My Pro Zone.
You can log in using your client number and contract number shown on your invoices.
Can you send me a duplicate of my contract/bill?
Please contact our commercial team on 0800/988 77 or by e-mail at pro@arp-gan.be so that we can send you a duplicate of your contract/invoice.
For your information, you can now provide all your documents on your client area My Pro Zone.
You can log in with your client number and your contract number.
What are the main changes introduced by the commercial reform?
The main changes linked to the commercial reform are as follows:
- New pricing structure.
- Abolition of the exemption.
- New General Terms and Conditions.
- New Conditions for Acceptance.
- Mandatory sorting of food waste.
Can you tell me how to get a contract with your agency?
We invite you to contact our commercial team by e-mail at pro@arp-gan.be, providing us with the following information:
- Company name
- Company address
- Phone number
- VAT number
Once we have received your details, your request will be forwarded to our sales representative, who will contact you as soon as possible to set up your contract with our agency.